Privacy Policy

Privacy Policy

Siddha 108 Privacy Policy

Last updated October 18, 2024

Your privacy is of the utmost importance to us. This Privacy Policy explains how the Infinite Potential Institute LLC, a California limited liability company, through the websites Siddha108.com and sid108.com (the “Website” or “Site”), and its subsidiaries and affiliates (together, “Siddha”, “we” or “us”) collect, use, and disclose your Personal Information when you access or use the Websites, the Site, mobile applications, and other online products and services (collectively, the “Services”), and when you contact our customer service team, engage with us on social media, or otherwise interact with us. All terms capitalized herein but not defined shall have the meaning given to them in the Terms and Conditions of Use.

We may change this Privacy Policy from time to time. If we make changes, we will revise the date at the top of the policy and, in some cases, we may provide you with additional notice.

By accessing or using the Website, you agree to be bound by and comply with this Privacy Policy, therefore we kindly request you to read this document carefully. Please visit this section frequently as we might update and or modify this Privacy Policy at any time without notice and at our sole discretion. We will publish our current Privacy Policy on the Website and the changes will take effect at the time of publishing. Your continued use of the Services after the posting of an updated version will be understood as your acceptance to the new version.

1. Collection of Information

Information You Provide to Us

Information that can be used to identify an individual, either directly or indirectly is Personal Information for the purposes of this Privacy Policy. We may collect Personal Information from you when you register for an account, participate in interactive features (like submitting a meditation rating or completing a check-in), fill out a form or a survey, participate in a contest or promotion, make a purchase, communicate with us via the Website or any social media sites, request customer support, or otherwise interact with us. The Personal Information we collect may include:

  • Personal details: your name, email address, social media details, and phone number.
  • Payment details: payment information.
  • Employment information: we may also collect employment information if you sign up through one of our special initiatives such as for businesses.

Information We Collect When You Use the Services or Interact with Us

Information that does not enable the identification of a specific individual, either directly or indirectly, is Non-Personal Information for the purposes of this Privacy Policy. When you use the Services or interact with us, we may collect the following Non- Personal Information about you:

  • Usage information: the sessions you use, videos you view, content you listen to, screens or features you access, and other similar types of usage information.
  • Transactional information: information about a purchase, such as product description, price, subscription or free trial expiration date, and time and date of the transaction.
  • Log information: the web browser you use, app version, access times and dates, pages viewed, your IP address, and the page you visited before navigating to our websites.
  • Device information: information about the computer or mobile device you use to access the Services, including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information.
  • Communications: we may record our communications including chat messages, phone, or video calls, such as when you provide us with feedback or market research.
  • Views and opinions: feedback, survey responses, and other information included within your interactions with us or otherwise provided via the Services. Some users also provide information about how they are feeling in connection with providing feedback or other messages to us, but we do not infer any health-related characteristics from this information and only process it consistent with the purpose for which it was provided.
  • Other Information You May Provide: password, language settings, goals, previous meditation experience, sleep habits, and moods and reflections you provide during check-ins.

Information We Infer or Generate When You Use the Services

When you use the Services, we infer or generate the following information about you:

  • User ID: a user ID that we will associate with your account.
  • Derived information: information about you based on other information we have collected. For example, the approximate location of your device. We may make educated guesses about your gender or age. We may also use information we collect about you to help determine the likelihood of you continuing to use the Services in the future.

Information We Collect from Other Sources

We may also obtain information about you from other sources, including:

  • Transaction information: details from third-parties you use to install our app or purchase a subscription.
  • Calendar information: details from third-party calendar services that you choose to integrate with our services.
  • Social media data: if you create or log into your Siddha account through a social media service account, we will have access to information from that account, such as your name and other account information, in accordance with your data sharing settings on that social media service.
  • Third party health app data: with your permission, we may also receive data from your mobile device’s health app (like Apple HealthKit or Google Health Connect), including hours of sleep and sleep goals. However, we do not infer any health-related characteristics from this information and only process it consistent with the purpose for which it was originally provided.
  • Cookie data: we may collect information via cookies and web beacons.

Information Collected Using Cookies and other Web Technologies

We may use cookies, pixel tags, local storage, and other technologies (“Cookies”) to automatically collect information through the Services. We use Cookies are small data files placed on your device that allow us to record certain pieces of information whenever you visit or interact with the Website and to recognize you across devices.

We may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on some of our Services, and to develop website content. This analytics data is not tied to any Personal Information. For more information about Google Analytics, please visit www.google.com/policies/ privacy/partners/. You can opt out of Google’s collection and Processing of data generated by your use of the Services by going to tools.google.com/dlpage/gaoptout.

  • Information you make public: finally, we may obtain information you have made publicly available, including from websites and online services you use, consumer research platforms, and/or business contact databases.

2. Use of Information

We use the Perosnal Information we collect for the following purposes:

  • Provide and maintain the Services, including debugging to identify and repair errors (the legal basis for this processing is the performance of the user agreement between you and us);
  • Improve the Services, including by developing new products and services (the legal basis for this processing is our legitimate interest in improving and developing new services, by exploring ways to further enhance our services and business);
  • Process transactions and fulfill orders (the legal basis for this processing is the performance of the user agreement between you and us);
  • Send you transactional or relationship messages, such as receipts, account notifications, customer service responses, and other administrative messages (the legal basis for this processing is our legitimate interest in providing relevant information about our services, including your purchases from us);
  • Communicate with you about products, services, and events we offer, request feedback, and send news, gifts, or other information we think will be of interest to you (see below for information on how to opt out of marketing messages) (The legal basis for this processing is our legitimate interest in providing information about products and services that may be of interest to you unless applicable law requires us to obtain your consent, in which case we will do so);
  • Monitor and analyze trends, usage, and activities in connection with the Services (the legal basis for this processing is our legitimate interest in improving our Services and understanding our users’ needs and expectations);
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect our rights and property, including to enforce our agreements and policies (the legal basis for this processing is our legitimate interest in preventing fraud and protecting and securing our assets, customers, employees and the public);
  • Comply with the law, such as by processing transactional records for tax filings and other compliance activities (the legal basis for this processing is compliance with our legal obligations under applicable law related to, for instance, taxation, and consumer protection law);
  • Create anonymous or aggregated data that no longer can be reasonably used to identify you (the legal basis for this processing is our legitimate interest in creating non-personally identifiable data to help improve our services, provide reports to third parties, and otherwise enhance and promote our business);
  • Personalize your online experience and the advertisements you see on other platforms based on your preferences, interests, and browsing behavior (the legal basis for this processing is our legitimate interest in improving your experience with the Services and serving advertisements more relevant to your interests, unless applicable law requires us to obtain your consent, in which case we will do so); and
  • Facilitate contests, sweepstakes, and promotions (the legal basis for this processing is our legitimate interest in conducting promotional activities that our users may voluntarily decide to participate in).

3. Disclosures of Information

We may disclose your Personal Information in the following instances:

  • With companies and contractors that perform services for us, including email service providers, payment processors, fraud prevention vendors, analytics providers, advertising partners, and other service providers;
  • To accountants, auditors, lawyers, and other outside professional advisors to Siddha, subject to appropriate contractual obligations of confidentiality;
  • If we believe disclosure is in accordance with, or required by, applicable law or legal process, including court order, subpoena, or other lawful requests by public authorities to meet national security or law enforcement requirements;
  • If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, where necessary for the purposes of prevention, investigation, detection or prosecution of criminal offenses or the execution of criminal penalties, or to protect the rights, property, and safety of Siddha or others, or if it is necessary for the establishment, exercise or defense of legal claims;
  • In connection with any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
  • Between and among our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership;
  • If your subscription has been provided to you by someone else, like your employer or a family member who invited you to use one of their dependent subscriptions, we may inform them that you have signed up for the subscription they offered you;
  • If your subscription was obtained through a third-party promotion, such as bundled with a third-party service or offered through a promotional code distributed by that third party, we may inform them that you redeemed the offer; and
  • With your consent or at your direction. For instance, you may choose to share actions you’ve taken through the Services using “share” or similar features or by linking your account with third-party services.

4. Advertising and Analytics Services Provided by Others

We allow others to provide analytics services and serve advertisements on our behalf in the Site. These entities use cookies, web beacons, device identifiers, and other technologies to collect information about your use of the Services and other websites and online services, including your IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. We may use this information to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests, and better understand your online activity. Some of our advertising partners enable us to convert your email address or phone number into an identifier to show ads that are more relevant to you on other platforms.

Depending on where you are located, you can disable cookies used for advertising purposes through the Cookie Preferences Manager. Or, for more information about interest-based ads, including to use ad industry tools to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices (if you are in the EU, please visit www.youronlinechoices.eu/). Your mobile device should also include a feature that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.

When you access the Website through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics. You can enable or disable location services when you use our Service at any time, through your device settings.

5. Data Transfer

We might process information in countries which may not provide equivalent levels of data protection as your home jurisdiction. Where required by law, we provide adequate protection for the transfer of personal data in accordance with applicable law.

6. Privacy Rights

You may update certain account information (such as your password, name, and email address) by logging into your account, or emailing us at [email protected].

Users residing in the European Union have the right to:

  • know more about the information we have about you;
  • access information we have about you (including in a portable format);
  • correct information we have about you;
  • opt out of “sales”, targeted advertising, or “sharing”;
  • delete the information we have about you;
  • Revoke consent at any time. In this case, their Personal Information will be deleted from our files as soon as possible;
  • Limit the processing of their Personal Information;
  • Object, in whole or in part, to the processing of their Personal Information and refuse the automated decision-making process, including profiling, within the limits arising from legal obligations on the storage of Personal Information;
  • Transfer their Personal Information to another data controller; and
  • Lodge a complaint with the supervisory authority for the protection of their Personal Information and/or take legal action.

However, Siddha does not currently engage in processing that gives rise to those opt-out rights.

If you request to delete your information, please note that we retain certain information when required or permitted by law.

7. Exercising Your Rights

You can exercise these rights by emailing us at [email protected]. There is no penalty for your exercise of your rights.

8. Promotional Communications

You may opt out of receiving promotional emails from us by following the instructions in our marketing emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations with you.

9. Mobile Push Notifications/Alerts

With your consent, we send promotional and other push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device. Charges might apply depending on your mobile carrier.

10. Information for California Residents

Residents of California are entitled to the following rights regarding their Personal Information:

  • Right to Know and Request Disclosure: You can request details regarding:
    1. The types of Personal Information, including sensitive data, we have collected about you.
    2. The sources from which your Personal Information was obtained.
    3. The business or commercial reasons for collecting, selling, or sharing your Personal Information.
    4. Any third parties with whom your Personal Information has been disclosed, if any.
    5. The specific pieces of Personal Information collected about you.
  • Opt-Out of Sale or Sharing: You may opt out of having your Personal Information sold or shared for targeted advertising. If you choose to opt-out, we will no longer sell or share your data unless you provide explicit permission to do so later.
  • Right to Limit Use: You may limit how your Personal Information is used or disclosed.
  • Right to Deletion: You can request that we delete your Personal Information from our records. Additionally, we must instruct service providers, contractors, and relevant third parties to delete your data unless doing so is impossible or requires disproportionate effort.

However, we may retain your data if it is necessary to:

  • Complete the transaction for which the information was collected or to fulfill a warranty or service requested by you.
  • Ensure security and integrity, as long as it is reasonably necessary.
  • Address software bugs or repair product functionality.
  • Uphold free speech rights or comply with legal mandates.
  • Conduct public or peer-reviewed research in compliance with ethics and privacy laws, provided you gave consent.
  • Comply with existing legal obligations.
  • Use it for internal purposes that align with the original context in which you provided it.
  • Right to Correct Inaccurate Information: You can ask us to correct any inaccurate information we hold about you, and we will make reasonable efforts to correct it.
  • Protection Against Retaliation: You cannot be penalized for exercising your rights under the California Consumer Privacy Act (CCPA) or the California Privacy Rights Act (CPRA). This includes being denied services, charged different prices, or receiving lower service quality due to exercising your rights. However, we may offer varied prices, loyalty programs, or rewards based on the value your Personal Information provides to our business.

To exercise these rights, you can send a written request, along with a valid identification, to our headquarters or via email at [email protected]. Please note that we must verify your identity before proceeding, and the process may take up to 10 business days. Additionally, you may only make two CCPA/CPRA-related requests for data access or portability within a 12-month period. We are not required to comply with data access or portability requests if we are unable to verify the identity of the requester. Any Personal Information collected for identity verification will only be used for that purpose.

11. Data Retention

We retain Personal Information for as long as we need it for the purposes for which it was processed, unless applicable law requires storage for a longer period of time.

12. External Service Providers

We may employ third-party companies, service providers, and individuals, such as payment providers or external consultants to perform the Services. These third parties shall have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

These third parties have their privacy policies addressing how they use your Personal Information, and for that reason, you expressly acknowledge that we are not responsible and/or liable for the way how said third parties will use your Personal Information.

We may need to share some Personal Information with other parties, such as potential buyers of some or all of our business, or during a re-structuring. We will anonymize your Personal Information, but this may not be possible. The recipient of the information will be bound by confidentiality obligations.

13. Links

The Site may contain content, services, advertising, and other materials that link to websites operated by third parties. We have no control over those other websites, and this Privacy Policy does not apply to them. Please refer to their respective privacy policies to learn how they collect and use your Personal Information. You expressly acknowledge that we are not responsible and/or liable for the way said third parties will use your Personal Information.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at [email protected].